12-13 September 2024 | Berlin

Facing demanding market conditions, department stores and leading brands continue to evolve their conventional business model to the next level with an even stronger customer focus by providing an experiential retail environment on all channels. 

Stores are set to become must-visit destinations where customers can enjoy interactive and memorable shopping experiences. 


Our 15th IGDS World Department Store Summit (WDSS 2024) will address the development of the retail and department store industries, the outlook and opportunities, as well as showcase ambitious strategies and forward-thinking ideas.


IGDS WDSS is the annual get-together of CEOs and senior executives from leading department stores, brands and business partners. The two-day in-person Summit is a unique platform to exchange important experiences, network and compare insightful notes with peers from around the world.

Listen to compelling success stories and future strategies presented by seasoned CEOs

Gain unique insights into the latest evolutions of the leading department stores and brands

Meet top executives from department stores, brands and suppliers from around the world

12-13 September 2024 | Berlin



Seven sessions will tackle recent evolutions in retailing, talk about consumer trends, innovation and new technology, how to build the brand experience, the importance of the frontline teams and how to make the store a place of immersive and memorable moments.
More details


CEOs and experts from leading department stores, brands and various industries will share their views on the challenges and opportunities in retailing and how to create a retail ecosystem to captivate customers and foster brand loyalty.
See the list

Speakers & Panellists

Virginie Alem

Executive Committee Member & SVP Marketing

Global Blue, France

Olivier Bron


Bloomingdale's, USA

Eren Camurdan


Boyner Department Store, Türkiye

Julius Carrell


Enactor, UK

Sophie Florian

Head of Insights and Analytics

Google, Europe

Scott Fyfe


David Jones, Australia

Daniel Grieder


Hugo Boss, Germany

Andrew Keith


Selfridges & Co., UK

Sungjoo Kim

Chief Visionary Officer & Chairperson

MCM Group, Germany

Jimin Lee

Founder & Chairwoman

Translatio, China

Gemma Lionello


Nordstrom Rack, USA

Kavindra Mishra

Executive Director & CEO

Shoppers Stop, India

Ashley Potter


Ralph Lauren, USA

David Schneider


Zalando, Germany

Marc Schumacher

Managing Director

Trendbüro, Germany

Sheridan Stavac

Vice President Global Discretionary Retail & Travel

Mastercard Data & Services, USA

Patrice Wagner

Chairman & CEO

Le Bon Marché Group, France

Klaus Wowereit

Former Mayor of Berlin


Our Sponsors & Supports


Grand Hyatt Berlin

Marlene-Dietrich-Platz 2
10785 Berlin

+49 30 25531234

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