12-13 September 2024 | Berlin

Facing demanding market conditions, department stores and leading brands continue to evolve their conventional business model to the next level with an even stronger customer focus by providing an experiential retail environment on all channels. 

Stores are set to become must-visit destinations where customers can enjoy interactive and memorable shopping experiences. 


Our 15th IGDS World Department Store Summit (WDSS 2024) will address the development of the retail and department store industries, the outlook and opportunities, as well as showcase ambitious strategies and forward-thinking ideas.


IGDS WDSS is the annual get-together of CEOs and senior executives from leading department stores, brands and business partners. The two-day in-person Summit is a unique platform to exchange important experiences, network and compare insightful notes with peers from around the world.

Listen to compelling success stories and future strategies presented by seasoned CEOs

Gain unique insights into the latest evolutions of the leading department stores and brands

Meet top executives from department stores, brands and suppliers from around the world

12-13 September 2024 | Berlin



Seven sessions will tackle recent evolutions in retailing, talk about consumer trends, innovation and new technology, how to build the brand experience, the importance of the frontline teams and how to make the store a place of immersive and memorable moments.
More details


CEOs and experts from leading department stores, brands and various industries will share their views on the challenges and opportunities in retailing and how to create a retail ecosystem to captivate customers and foster brand loyalty.
See the list


Grand Hyatt Berlin

Marlene-Dietrich-Platz 2
10785 Berlin

+49 30 25531234

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