12-13 September 2024 | Berlin

Programme

Thursday, 12 September 2024

Embracing Experiential Retailing

07.30
Optional Store Tour to KaDeWe Department Store
09.00
Registration Desk Opens
Welcome Coffee/Tea in the Foyer
10.00
Welcome Address

André Maeder, IGDS President & CEO of Central Europe & Selfridges Group, UK

10.05
Opening Session 
  • Repositioning of a City
    Klaus Wowereit, Former Mayor of Berlin, Germany

10.30
Session 1 - Consumer Trends & Behaviours
  • Beyond Borders: Capturing the International Shopper
    Virginie Alem, Executive Committee Member                                            & SVP Marketing of Global Blue, France

11.00
Session 2 - Building the Brand Experience
  • Evolving an Iconic Brand
    Olivier Bron, CEO of Bloomingdale's, USA

  • Insights from e-Commerce: from Convenience to Emotional Engagement
    David Schneider, Co-Founder of Zalando, Germany

12.00
Networking Lunch
13.00
In Conversation
  • The Rebound of KaDeWe 
    Timo Weber, CEO of KaDeWe and Simone Heift, CMO of KaDeWe

    Moderated by Ann Berry, CEO of Threadneedle, USA

13.30
Session 3 - Roundtable on Technology
  • Digital Revolution in Retail: Shaping the Future with Technology
    Eren Camurdan, CEO of Boyner Department Store, Türkiye

        Followed by discussion with:
        Julius Carrell, Director of Enactor, UK
        Sophie Florian, Head of Insights & Analytics of Google, Europe

        Moderated by Gary Thatcher, CEO & Co-Founder of The Retail                        Summit

14.30
Networking Break
15.00
Session 4 - Creating Surprises & Emotions
  • Using Storytelling & Purpose to Elevate a Brand
    Ashley Potter, CEO EMEA, India & LATAM of Ralph Lauren, USA

  • Future of Interactive Retail
    Sungjoo Kim, Chief Visionary Officer & Chairperson of MCM Group, Germany

  • Open to the World since 1909
    Leonie Foster, COO of Selfridges & Co., UK

16.30
Closing Day 1

Official Dinner
18.30

Welcome Cocktail followed by the Official Dinner & Awards Ceremony at Hotel Adlon Kempinski

21.30

After Dinner Lounge

Friday, 13 September 2024

Embracing Experiential Retailing

07.30
Registration Desk Opens
Welcome Coffee/Tea in the Foyer 
08.30
Opening Session
  • How Can Department Stores Remain Competitive in a Changing Retail World?
    Rupert Naylor, Senior Vice President of Mastercard, UK

09.00
Session 5  - The Frontline Teams
  • Empowering Frontline Teams
    Kavindra Mishra, Managing Director & CEO of Shoppers Stop, India

  • Nordstrom Rack, Helping Customers Feel Good and Look Their Best
    Gemma Lionello, President of Nordstrom Rack, USA

  • HUGO BOSS – Consumers First, Fans Forever
    Daniel Grieder, CEO of Hugo Boss, Germany
10.30
Networking Break
11.15
Session 6 - Innovation
  • The Renaissance of the Tangible
    Marc Schumacher, Managing Director of Trendbüro, Germany

        Followed by Q&A, facilitated by Gary Thatcher, CEO & Co-Founder of              The Retail Summit

12.00
Session 7 - Sense of Belonging
  • Legacy & Innovation: Revolutionising Retail for Heritage Brands
    Scott Fyfe, CEO of David Jones, Australia

  • The Art of Being a Good Retailer
    Jimin Lee, Founder & Chairwoman of Translatio, China

  • Transforming the Retail Experience through Culture and Emotions
    Patrice Wagner, Chairman & CEO of Le Bon Marché Group, France

13.30
Closing Remarks 

Farewell Snacks

 

Simultaneous translation into Chinese and Japanese will be provided during all sessions.

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